Privacy policy

Your privacy is important to us. Seed Cube Pty Ltd, based in Australia, has created this Privacy Policy to explain what information we collect when you visit our site at www.seedcube.com.au, why we collect it, and how we use it.

The terms "you", "your", and "user" refer to anyone using our site. "We", "us", and "our" refer to Seed Cube Pty Ltd and its affiliates.

This Privacy Policy is governed by our Terms of Service. For any questions or requests regarding the processing of personal data, contact us at hello@seedcube.com.au.

1. 📋 Information We Collect

We collect information you provide to us so we can fulfil your order, deliver our services, and meet our legal obligations.

Account & Order Information

  • Name and surname
  • Email address
  • Phone number
  • Shipping and billing address
  • Account password (stored encrypted)

Payment Information

  • Card type and expiry date
  • Billing address
  • Tax number where applicable

We do not store your full credit or debit card details. Payment data is handled directly by our secure third-party payment processors (see Section 7).

2. 🔄 How We Use Your Information

We process your information in line with general data protection principles. We collect personal information only where:

  • You have given us consent
  • We need it to perform a contract with you (such as fulfilling an order)
  • It is in our legitimate business interests (such as improving our products and service)

3. 📨 Direct Marketing

We may use your contact details to send you direct marketing offers. These may be personalised based on your purchase history, location, or other information you have provided.

You can unsubscribe at any time by clicking the link at the bottom of any marketing email, or by contacting us directly.

4. 🍪 Cookies

Cookies are small text files stored by your browser when you visit our site. We use them to improve your experience, recognise return visitors, and avoid asking for the same information twice.

Cookies from our site cannot be read by other sites. Most browsers accept cookies by default, but you can change your settings to refuse them.

Cookies We Use

  • Strictly necessary cookies required for the site to function, including security and core features
  • Analytics cookies that help us understand how visitors use our site so we can improve it
  • Marketing cookies used by advertising platforms to show relevant ads

For more information on cookies, visit allaboutcookies.org.

5. 👶 Information from Minors

This site and our services are not intended for anyone under the age of 18. We do not knowingly collect information from minors, and we do not knowingly allow minors to use our site or services.

If we discover we have collected information from a minor, we will delete it. If you believe we may hold information about a minor, please contact us.

6. 🔒 Sensitive Information

We do not collect sensitive information such as:

  • Political opinions
  • Religious or philosophical beliefs
  • Racial or ethnic origin
  • Genetic or biometric data
  • Health data
  • Sexual orientation

Please do not send or upload any sensitive data. If you believe we may have received such information, contact us and we will delete it.

7. 💳 Payment Information

We require certain financial information to process payments, but we do not store or collect your full payment card details. This information is handled directly by our secure third-party payment processors:

8. 📁 Data Retention

We retain your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you no longer wish for us to hold your information, contact us and we will action your request, subject to any legal retention requirements.

9. ⚖️ Your Rights

You are entitled to a range of rights regarding your personal information:

  • Right of access – request a copy of the personal information we hold about you
  • Right to rectification – correct or update inaccurate information
  • Right to object – withdraw consent for processing at any time. This does not affect processing carried out before withdrawal
  • Right to erasure – request deletion of your data where it is no longer needed or has been unlawfully processed
  • Right to lodge a complaint – contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your rights have been breached. We encourage you to contact us first so we can resolve any concerns directly

To exercise any of these rights, contact us at hello@seedcube.com.au.

10. ✏️ Amendments

This Privacy Policy may change from time to time. We will post any updates on this page. If changes are significant, we may notify you directly by email.

11. ✅ Acceptance of This Policy

We assume all users of this site have read and agree to this Privacy Policy. If you do not agree, please do not use our site. Continued use of the site implies acceptance of the current version of this policy.

12. 📞 Further Information

If you have any questions about the data we collect or how we use it, contact us at hello@seedcube.com.au.

13. 🏢 Company Details

  • Company: Seed Cube Pty Ltd
  • ABN: 84 678 324 199
  • ACN: 678 324 199
  • Email: hello@seedcube.com.au
  • Website: www.seedcube.com.au

Last updated: April 2026