Something not quite right with your order? Don’t worry, our Seed Cube team is ready to spring into action! Please contact us to advise of the issue, and to help resolve things quickly we request you include photos so we can help identify what has happened.

These things happen! Please email us immediately with the subject line CHANGE or CANCEL and we will do our absolute best to carry out your request. If it has already been dispatched from our fulfilment partner you will need to go through our returns process.

As we do our best to get your orders out to you as soon as we can, occasionally an order will be processed before the team has a chance to change it. We cannot guarantee a change of order after the order is placed so please select your items carefully. 

We always strive to be the best so we love hearing your thoughts. We also love hearing your beautiful sharpening stories, as it warms our hearts to see our Metal Wall Art being so well loved out in the big wide world. Should you have any feedback for us, please feel free to email us at hello@seedcube.com.au

Our Seed Cube HQ and Customer Service team are located in Sydney, New South Wales. Your Seed Cube product starts its journey out into the wide world from our fulfilment centre in Sydney.

*Please note: Our Seed Cube HQ is not a retail store and we hold no stock there, and we are unable to offer collection at any of our fulfilment centres. 

Want fun, Bird related emails straight to your inbox (plus stacks of awesome offers and discounts!)? Of course you do! You can sign up to our mailing list by emailing us at hello@seedcube.com.au and asking to jump on board.

Inbox hitting 1k and doing a spring clean of all those businesses you’ve signed up for? You can also unsubscribe or request fewer emails by going to the bottom of any of our emails and clicking the ‘unsubscribe me’ link - (we’ll miss you though!). 

Missed out on your favourite Seed Cube product, and now the world just seems that little but more dull? Don’t worry, we generally have a new shipment arriving weekly.

Yes, our stainless steel bird perches are made from high-quality, bird-safe stainless steel.

We prioritize the safety and well-being of your feathered friends in every product we design.

No, our aluminium bird perches are designed to be safe for bird use.

We select materials that meet safety standards to ensure they do not pose any risk to your birds' health.

Seed Cube is dedicated to providing the highest quality and safest products for your birds.

Our aluminium bird perches are designed with your bird’s health and safety in mind, using premium, bird-safe materials.

The knurling on our perches provides extra grip compared to smoother acrylic perches, reducing the risk of your bird slipping.

We strive to ensure our products meet high safety and durability standards.

The primary difference is the size.

The Small Seed Cube is designed for smaller bird species and cages, offering a more compact solution for bird feeding without compromising the quality and functionality of the Large Seed Cube.

It's perfect for those with limited space or smaller bird species.

While the Seed Cube can technically hold water, it is primarily designed for dispensing food.

We do not specifically recommend using it as a water bath or drinking bowl. Its construction and features are optimized for keeping bird food contained and reducing mess.

For water needs, we suggest using a dedicated water dispenser designed to provide a steady, clean water supply for your birds.

Yes, the Small Seed Cube can hold various types of bird food, including seeds, pellets, and even small fruit pieces.

Its design ensures that food stays contained and accessible to your birds.

Absolutely. The Small Seed Cube shares the same easy installation features, including stainless steel hooks and an adhesive strip for secure internal placement.

It can be cleaned with warm water and a soft cloth, similar to the Large Seed Cube, ensuring hygiene and durability.

The perch on the Small Seed Cube is proportionally sized to accommodate smaller birds comfortably, It maintains the same high-quality materials and design to ensure bird comfort and safety.

Yes, the Small Seed Cube is designed with mess reduction in mind.

It contains seeds and husks within the feeder, minimizing waste and keeping your bird's feeding area clean.

Like the Large Seed Cube, the Small Seed Cube is made from UV-stable acrylic, making it durable against sunlight exposure.

However, it's best suited for indoor use or in a sheltered outdoor area to protect it from the elements and ensure its longevity.

The Small Seed Cube is ideal for smaller bird species such as Finches, Canaries, Budgies, and Lovebirds.

Its compact design provides the perfect feeding solution for these smaller birds, ensuring they have a comfortable and mess-free eating area.

The Seed Cube is a no-mess bird feeder designed to contain bird food within the cage, reducing waste and keeping the cage clean. It attaches inside or outside the cage and is easy to fill, clean, and maintain.

To install the Seed Cube, attach the hooks to the front or back, depending on your preference for internal or external mounting. Hook the Seed Cube onto any horizontal bar in your bird’s cage.

The Seed Cube is suitable for all bird species, including budgies, canaries, finches, parrotlets, and larger parrots. Its design accommodates various sizes and feeding habits.

Full Guide HERE

Yes, the Seed Cube is easy to clean. Simply detach it from the cage, empty the contents, and rinse with warm water. Ensure it is thoroughly dry before refilling.

The Seed Cube is made from high-quality, food-grade, extra-thick acrylic, ensuring durability and safety for your birds.

The Seed Cube’s design prevents spillage and scattering of seeds, ensuring that most of the food stays within the feeder. This reduces waste and keeps the cage cleaner.

Yes, the Seed Cube can hold various types of bird food, including seeds, pellets, and mixed diets, making it versatile for different bird species.

Our Seed Cube is superior due to its innovative features:

• No-Mess Design: Reduces seed waste and keeps cages cleaner.
• High-Quality Materials: Made from food-grade, UV-stable, extra-thick crystal acrylic, ensuring durability and bird safety.
• Stainless Steel Knurled Perch: Provides a comfortable, bird-safe perch.
• Proprietary Bird-Safe Glue: Ensures secure and non-toxic assembly.
• Easy Installation and Maintenance: Can be attached inside or outside the cage, and is simple to clean and refill.
• Versatile: Suitable for a variety of bird species.

These features make the Seed Cube a standout choice for bird owners looking for a practical and high-quality feeding solution.

Forage Gourmet Seed is designed to boost immunity, assist in worm prevention, aid digestion, promote gut health, and improve feather colour and condition. The blends are rich in vitamins from A to K, optimizing overall health and vitality.

Yes, Forage Gourmet Seed offers specific blends for various bird species, including budgies, cockatiels, conures, quakers, macaws, African greys, amazons, and more. Each blend caters to the unique dietary requirements of these birds.

For orders within Australia:

• Flat Rate $9.95 Shipping applies to orders under 7.5kg.
• For orders over 7.5kg, carrier rates will apply.
• Shipping costs are calculated based on your location at the checkout page.

We send all domestic orders via Australia Post:

• Standard Shipping: Generally arrives in 2-8 business days.
• Express Shipping: Arrives in 1-3 business days and is available at an additional cost.

For international orders:

• Shipping costs are calculated based on your location at the checkout page.
• Delivery times vary depending on the region and customs, generally estimated between 9-20 business days.

Think your order might be lost in transit? Although Australia Post quote us 2-8 business days for delivery, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may update to advise of a ‘delayed’ delivery date.

If your item still hasn’t been delivered within 12 days, please contact us and we can launch an investigation with Australia Post.

*Please note: Once we pass your Seed Cube order to Australia Post, your package is with a different provider. We completely understand delays are frustrating, however once your order is with the courier, any issues need to be investigated by Australia Post. We are able to contact them on your behalf to resolve any issues. Please be assured, we will always do our best to get the issue sorted as quickly as possible for you, Australia Post is experiencing delays due to COVID-19 so please be patient with the process. 

Yay, time to celebrate – it’s on its way! After we pass your order to Australia Post, we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to the Australia Post site so you can follow the live tracking updates!

Haven’t received your shipping confirmation email yet? Your order may be on pre-order, as confirmed on the website at time of purchase. Be sure to check your original order confirmation, you won’t receive a shipping confirmation email until that pre-order date. 

Oops, Seed Cube product not being sent to the right address? We can absolutely help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you.

If your order has been shipped, don’t panic! You can still redirect it via the Australia Post tracking link we provide on your shipping confirmation email.

*Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully! 

You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your product is on its way - now what?

Once an order is placed, our team will carefully collect your gear and package it with care and protection, so please allow up to 72 hours for our team to pick and pack your order. All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.

All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.

Sometimes there is too much fantastic metal wall art to put in one parcel so you may get multiple Seed Cube packages from our different fulfilment locations across Australia. Not to worry though, they will still be sent at the same time.

Your Seed Cube Product will then be sent via Australia Post, and then it should be safely in your patiently waiting hands within **2-8 business days.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this exciting journey.

Although some parcels require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post delivery driver and they may leave your package in a safe place, or take it to your nearest post office if you are not home.

*Please note: We are not responsible for the package in the rare case it is missing or stolen once it is in the hands of Australia Post.

**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date or comment next to the product name, you’re in luck - it’s ready to go! 

We ship to most regions worldwide. Please check this detailed breakdown before ordering to make sure we can deliver to your geographical location.

Australia Post offers deliveries to the following countries, If you are unsure if we ship to your region please contact us for a personal responce,

Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Vatican City, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Cameroon, Réunion, Romania, Russia, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, U.S. Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, British Virgin Islands, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Please allow up to 72 hours for us to dispatch your order.

Our products are obtained from several countries, among them China and Australia. Specifically, our Seed Cube is conceived, experimented with, and produced to suit the Australian climate.

All of our products are shipped right here in Australia, out of our distribution centres. This means there’s no need to stress about any customs fees, as it’s shipping from your own backyard.

 If you are an international customer:

PLEASE NOTE that you are responsible for paying all import taxes, duties, and fees. These are not included in the cost of shipping and must be paid to your local Customs office at the time of import.

PLEASE NOTE that you are responsible for determining that our products can be lawfully and legally imported into your country, in accordance with your country’s standards, specifications, and/or labelling requirements.

Transit times for all shipping methods cover the period from when your item leaves our warehouse to when it arrives at your Customs office. Neither we nor the shipping carrier has any control over how long it takes to get through Customs. (Though we’re happy to provide documents and other info to help you get your package ASAP!) 

All jokes and puns aside - your privacy and security is our highest priority. We use Shopify Payments which is an extremely secure and highly encrypted system designed to protect customers and also hold merchants accountable.

We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we offer PayPal, Google Pay and Apple Pay too!

Need a little longer to pay for your Seed Cube order? We offer Shop Pay, Klarna, Afterpay, PayPal Pay In 4 plans.

Woo, it’s on sale - so you’re basically saving money (at least, that’s what we tell ourselves when something is on sale). Simply head to the checkout, and on the first page of the checkout there will be a box for you to enter your discount code in - make sure to click ‘Apply’! This is offered before the payment page so you’re totally aware of how much you can save.

*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for (e.g.. Cubes Only). 

Made your Seed Cube purchase, and as the payment was loading you realised with horror you hadn’t added your discount? Never fear, that opportunity hasn’t slipped away! Simply email our lovely Seed Cube team at Hello@seedcube.com.au and they will be happy to help correct this for you.

*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for (eg. Automotive wall art only). 

All pricing for our Australian store is listed in Australian dollars (AUD). Still kind of sad that the petition to call them ‘dollary-doos’ didn’t work though…

Sorry, we know this is the boring legal mumbo-jumbo, but take a minute to have a read of our return policy. We offer free returns for 30 days from date of delivery/receiving of order.

However, not all items are eligible. Any exclusions will be called out on product pages and / or at checkout. To be eligible for a return:

1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.

2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.

3. Item(s) must be in the original packaging, which must be in original condition.

4. If the item was made to order then the product cannot be returned

This includes Carboard sleeves, wrapping, plastic bags, Box in the same condition .You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.

*Please note: If you are returning one of your items from a bundle, your order is no longer valid at that bundle pricing.

All returns (for both refunds and exchanges) except warranty cases within Australia will need to be covered by the purchaser.

Just contact our friendly team a hello@seedcube.com.au and they will be able to help you along the way. 

We are working hard behind the scenes to get the Seed Cube products in and out of our fulfilment centres. We strongly encourage that you send through a photo of your receipt from the post office as proof your return has been lodged.

As soon as we have this information, we can action either your exchange or refund immediately! If you forget to grab this receipt, we will just need to wait until that one gets back to our warehouse before we can go ahead.